Frequently Asked Questions:

How can I purchase tickets to Wicked New England?

Do I need to arrive at the exact time assigned to my ticket?

Timed tickets are to help spread crowds throughout the day. Old Town Hall has limited capacity, so you may need to wait in a line before entering if the building has reached capacity. Please do your best to arrive during the hour you've selected.

Is there a time limit I can stay at the event?
No, there is no time limit once you're inside.

Can I leave the event and return later?

All guests will receive a wristband giving them in and out privileges. But you may need to wait to reenter or may be turned away when trying to reenter if the building is at capacity.

How can I attend a scheduled panel if it doesn't align with my ticket entry time?

If you would like to attend one of the scheduled panels and it doesn't align with your entry time, arrive in advance of the panel and let the staff member at the door know. We'll do our best to get you in, but we cannot make guarantees due to building code capacity.

Does my child need a ticket?

Children ages two and younger are admitted for free with a paid adult. Children ages three and older require a ticket. All tickets are the same low price.

Is this event scary?

This event is in celebration of all things Halloween related. That means there may be some monsters lurking. But the intent is not to jump scare any guests in attendance. Children are welcome to attend, but please know your child's fear threshold. There may be imagery scary for some children.

Can I bring my pet to Wicked New England?

Old Town Hall management only allows service animals inside the building.

Is Old Town Hall ADA accessible?

Yes, Old Town Hall has an elevator for guests in need of one.

May I wear a costume to Wicked New England?

Yes! We'd love to see you in your Halloween costumes and wardrobe. But please, no weapons (real or fake) and nothing oversized as space is limited at Old Town Hall.

Am I able to get a refund?

All sales are final and each low-priced ticket purchase helps support independent events.

How can I sign up to be a vendor at Wicked New England?
This year's vendor floor is currently full. If you're interested in being a vendor at a future event, please sign up for our newsletter and follow us on Instagram to be notified when applications open.

Where should I park and is there nearby public transportation?

Please visit our parking page for more information.

Is there a rain date for this event?

This event is taking place indoors and will therefore occur rain or shine.

Will tickets be sold at the door?

If there are tickets still available, you can purchase them at the door using the same online ticketing purchase option or with $15 exact cash per ticket. But time slots are already selling out and the building has limited capacity. Purchasing tickets in advance is highly encouraged.

What is the event location, date and hours?

Wicked New England is taking place on Saturday, May 3, 2025, at Old Town Hall located at 32 Derby Square, Salem, MA 01970 from 11:00am - 7:00pm.